Dimensions of life

 

Life, it’s not only about change in structure from one phase to another. Neither reaching one particular goal, destiny nor conquering the world. There are not only numerous ambiguities but also offerings, lows and highs at the same times. So, what does life mean? Well, in simple word, life is a beautiful journey with different dimensions, all about creating moments, enjoying, constantly striving to be better and caring for mother Earth. The powerful impact is spreading this real message to others day by day from person to person and community to community. This is at what point, you are successful in life, if you can learn from your childhood, cherish your youth and envy old stages. You are successful, if you can ignite your everyday creativity, harness your energy to bring about some positive changes in the society and promote a culture of peace and sustainable development. This is the beauty of life, how you grow and shine together, enjoying nature. Life is beautiful!

Life can be tough at times but it is up to us, how we come out of it. It has a massive spectrum beyond our imagination, so think beyond a box. Think of tiny atom to cell, living creature to gigantic object, planet Earth and Universe. Think Big. Big thinking proceeds bigger achievement. Life is all about choice of yourselves, you can either be a part of problem or part of solution. It’s up to you. Think globally and act locally! Here, I come up sharing my experience that made me think about the meaning of life. I was in my early 20s, when I joined “SAHAS” project, volunteering one of the rural parts of Dhading district, Nepal under the collaboration of DCA-Nepal and Action-Nepal. We worked together with local community in uplifting the living standard of people under poverty, who were the happiest ones even to fulfill their basic needs. We served “Chepang’’ people, one of the indigenous tribes, who prefer living in forest. Getting to know about their livelihood, I literally cried inside, faked smile outside to encourage myself and the team to serve the community. They were deprived from every basic need, no quality food, no clothes, no shelter…forget about the health, education and economy. At this point, I uttered, ’Life is so unfair”. Instantly, I decided for the real change at any cost at any scale possible. We worked day and night with the dream of changing the face of that community. Within short tenure, we raised awareness programs for health and sanitation, we supplied educational materials to the deprived children at school, helped them learn sustainable goals and run eco-friendly activities, we helped renovate school, planted trees, provided community with basic needs and tools, also taught them run the legacy. What a feeling it was, I can’t just put into words. I felt that was real meaning of life. Life must have some beautiful purposes and creative actions beyond circumstances. Sincere gratitude to the entire team in making me realize the purpose of life.

So, real change start within yourself. Be the change that you want to see. Build up your real purposes in life in a way to bring about changes in people and atmosphere around you. Do things that help you cherish and invigorate your own life and all life on Earth. It can be dwelling into human nature, inclusive; expanding boundary including your own life and others life on planet. Cherish your life and envy others. We all have a limited amount of time and energy so we should make the most of it and strive to be a joyful and loving person. At the end all it matters is that how vibrant and joyful our lives were. Organize your mind and thoughts. Dream big and achieve your goals. Struggle, fall, rise and learn. Explore possibilities and opportunities to the full potent. Connect to the society and the elements of nature. Walk on path of peace, prosperous, happy and healthy environment. Care your mother Earth and go for sustainable goals. Set a glorious journey where you can uplift the human kind with youth, charisma you have within. Let us all unite in making our home planet a better place to live in. An open invitation to all the youngster, policy makers and expertise!

 

Covid-19 and Climate change: Lessons to rise parallel!

What is a coronavirus disease or COVID-19? Is there a vaccine, drug, or treatment for COVID-19? How is it impacting the Global System? And more…Hundreds of queries are veering from person to person from a region to another around the globe lately. Every day we account COVID-19, each and every minute detail; total infection, fatalities, recovery, fatality rate, recovery rate, and more. The COVID-19 pandemic threatens the prosperity and integrity of the global community and economy. The decades of development and sustainability are on the verge of collapse in days or months. Not only do we talk and analyze the future consequences, we predict the unpredictability as well. Oh, wow! What a concern! This is simply amazing.

Nevertheless, have we ever considered about the pandemic that humans have spread into mother nature? Have we ever spent a single moment accounting the consequences of global Climate change? A fun fact! Planet Earth is 4.5 billion years old, and mankind…about 140 thousand years. If we condense the Earth’s life span into 24 hours, one full day, then we have been here on this planet for 3 seconds. In just 3 seconds, look at what we have done to our world. We’ve created nuclear war fear, smog pollution, carbon emission, forest clearance. We’ve increased the extinction of our endangered flora and fauna by 1000 times the average rate. Species that have been here longer than us will be gone because of us. The earth system that was running in a stunningly balanced way will be devastated because of us, in this 3 second. So, it’s high time we realize before it’s too late to think about Climate change. It is up to us to care for this planet, which is our only home. We must learn lessons from these crises. We need to rise parallel to COVID-19 and Climate change. COVID-19 makes us realize that forced actions are capable of justice to the Environment. Climate actions are possible in time. Ecologically, decades of environmental pollution and hazards are about to be controlled in this small-time scale. It is just within few months of lockdown around the globe, planet Earth seems healing. Mountains and horizon are seen crystal clear from distant never seen before. Rare and endangered wild flora and fauna are recorded to thrive. The ozone layer is historically recorded healing, in which billions of dollars and projects could possibly not succeed. People have seen vivid clear blue sky and night aurora. Many have enjoyed usually clear skies and fresh air.  Isn’t this quite surprising? Could we call this justice to the system? How appropriate is it to rename this as a climate action? Well, what so ever, it’s calls of urgency to rise from these crises together. We must rise to both emergencies in parallel.

The novel human coronavirus disease, COVID-19, has become the fifth documented pandemic since the 1918 flu pandemic. The global community is fighting the best possible against the pandemic at present. UNbodies are bringing scientists, experts, and policymakers addressing the COVID-19 crisis around the world.WHO is connecting the global health professionals and researchers to contain the virus. Global leaders are struggling with the responsibilities they need to offer their country. The world now has two challenges to tackle together, we have two equally significant responsibilities. First, contain the recent virus and prevent it from happening again. Second, comes with an action on climate change. The Covid-19 pandemic is an immediate case in point for now. We need to save lives now while also save our planet at the same time. The first point is more pressing, but the second has significant long-term consequences. That’s the reason why it is essential to emphasize the interconnectivity between COVID-19 and climate change. Reports have shown that disasters from the impacts of climate change can exacerbate the COVID-19 crisis. Cyclone Harold, in the Pacific continent, forced the struggling public system to reopen its border pressing from the COVID-19 disasters. Likewise, damages and loss of lives in the Solomon Islands, such as Vanuatu and Fiji, are unprecedented. The Guardian reports, ”A new record set so soon after the previous record of 17.5C in March 2015 is significant warming in Antarctica is happening much faster than global average”.

Similarly, Earth’s warming trend continued in 2019, making it the second-hottest year in NOAA’s 140-year climate record just behind 2016. The World Meteorological Organization in The State of the Global Climate in 2019 Report confirms that the modern world has surpassed 1.1°C of global warming. It is above the pre-industrial level, and weather extremes, severe cyclones, and storms will be the new norm in this entire decade. Without urgent action, we will likely reach the 1.5°C threshold as early as 2030. Additionally, there are a series of disasters and hazards that are induced because of climate change. Loss of snow mass, sea-level rise, more intense heat waves, more frequent wildfires, more extended periods of drought, extreme weather events, shifting wildlife populations, and habitat! On a bright note, Climate change exacerbates the COVID-19 crisis! How long, how far? So, it is a global urge to collaborate and prevent COVID-19 and climate change at the same time.

On the one hand, the world needs to accelerate work on treatment and vaccines for COVID-19. Climate actions need to be implemented vigorously, on the other side. These are the real-time actions that help contribute to the solutions we need.

The COVID-19 pandemic and the climate change crises are interconnected and cross-cutting – both require a comprehensive and systematic approach. There are certain things impacted by the disaster. But this is not time we lag behind because of this A-Once-in-a-Century-Pandemic. We must respond to it firmly and fight back sustainably. We need to realize that taking care of our Earth system is itself effective prevention against the crises. The climate change-induced disaster is a crucial reminder that notwithstanding the threats and impacts of COVID-19, climate change remains the biggest threat to humanity. So, let’s take this as an opportunity to consider the climate-smart response and recovery measures. This is a chance for nations to plan better and to shape 21st-century environments and societies in ways that are healthy, clean, safe, and more resilient. As we continue the fight against COVID-19 and climate change, we must review and strengthen our policies. We must address both of the crises actively and equally with urgent attention. We must act right now and make a commitment to building back climate-smart societies and economies. We must consider the carrying capacity of the Earth. We must make sure that vulnerable regions will not suffer from the ‘tragedy of the commons.’ We must strengthen the resilience of our home planet, our neighborhoods, and people. We must come out of these crises stronger. Let’s join our hands against the global pandemic to make this planet for all of us to live on. We will!

Sometimes Peace Is Better Than Being Right…Be Quiet, Be Silent!

One way to cultivate patience and achieve happiness is constant in pursuit of perseverance. We can stay happy, remove and eliminate suffering, provided we are able to engage in a practice which is in tune with the law of nature and in tune with how things actually exist. Oh No! This is seriously complex in term to understand and go through…

Simply, practice guide to being alive, being calm and happy rather being right always. Be you, be quiet, be silent…Peace out!

The phenomenal formula of happy living is the self-satisfaction. Human is social animal in nature. If he lives in isolation, he will eventually experience a lot of mental frustration, disturbances and distractions. No matter how strong or successful an individual is, we have to live as a human community. In the end, what it all counts is how happy and satisfied an individual is. Do what your mind tells you. Do what your heart guides you in. Learn your environment well and dwell in purity of mind. One way is choosing peace. Explore places where you find inner peace. Take yourself to a place, where you find the complete peace of mind. Take yourself to a deeper exploration rather than a brief account. Here is why…

Explore the unexplored, see the unseen. Go for close up view and deeper exploration. Sharing an exploration of Jamchen Lhakhang Monastery, to help you awaken!

This monastery was established by His Eminence Chogye Trichen Rinpoche who is embodied the wisdom, spirit and activities of the Holy Dharma, which has been passed down since the time of Shakyamuni Buddha.

His Eminence had previously built a monastery in Lumbini, the birthplace of Lord Buddha where he conducted the first three-year retreat based on the Hevajra Tantra. However, due to the extreme hot weather, it was not possible to continue in Lumbini. Thus, His Eminence looked for an appropriate place where the retreats could be continued. At the same time, a devout woman named Gomadevi of Boudhanath area offered her house and land for the use of His Holiness Sakya Trizin, who heads the Sakya Line of Tibetan Buddhism. His Holiness then transferred this offering to His Eminence for the construction of a monastery there.

His Eminence was somehow able to conduct the second three-year retreat in the old house standing on the land. Then in 1983, by the spiritual command of His Eminence, construction of the monastic building was officially started and completed in 1985. The main hall of the monastery has been dominated by a gigantic and artistically very beautiful statue of the Maitreya Buddha (Jampa).

His Eminence had expressed the following statement in relating to the making of this statue:

"The entire living beings of the present world have not been fortunate enough to meet the Lord Shakyamuni Buddha directly and Maitreya Buddha who is the Buddha of the future, I founded the statue of Maitreya Buddha in order to make an auspicious connection with Him so as to be fortunate enough to meet with Him when he appears in this world."

His Eminence invited His Holiness Sakya Trizin and his entourage to perform the consecration ceremony of the main statue and the monastery.

In 1987, His Eminence built a retreat center behind the monastery and the third three-year retreat took place in this center. This was possible through the kind contributions of the disciples from Singapore.

Due to the increasing number of monks and disciples, in 1996, His Eminence again founded monk's living-quarters, a small guesthouse and a staff cottage just behind the monastery. These were possible through the kind contributions of the disciples from Malaysia, Singapore and Taiwan. When the monastery was first open, there were 20-30 monks, and now 90-100 monks residing in the monastery.

His Eminence Chogye Trichen Rinpoche has bestowed many high-level teachings in this monastery including the Kalachakra Empowerment along with its teachings, Collection of Tantra and Lam-Dre teachings and empowerment.

Aim of the Monastery:

In general, the aim of the monastery is to preserve and highlight the Buddha's teachings. In particular its aim is to preserve the Sakya Tradition. Within the Sakya tradition there are three sub-sects: Ngor, Tsar and Dzong. This monastery belongs to the Tsarpa sub-sect. In Tibet there were many monasteries of the Tsarpa line but unfortunately in Nepal and India there are very few. The activity of preserving the special Pith Instruction tradition of this lineage is an important aspect of Sakyapa.

Daily Activities in Monastery:

Every morning all the monks perform Tara Puja in the main shrine hall. Every evening the Mahakala Puja is performed in the Mahakala shrine room. Every eight, fourteenth, twenty-third and twenty-ninth day of the lunar calendar all the monks perform the elaborate Mahakala Puja. Every tenth and twenty-fifth day of the lunar calendar all the monks perform the Vajrayogini Sindhura Ritual and Tsok offering with His Eminence Chogye Trichen Rinpoche in his personal assembly room in previously.

A Puja is a ceremony in which prayers are offered to the deities to draw their blessings or invoke their help. Pujas are performed to avert and clear obstacles, conditions which prevent us from achieving our worldly and spiritual goals.

Pujas are also performed for the dying, to help pacify their mind and for the deceased to bless and guide their mind to a higher state of rebirth and liberation.

The type of Puja performed depends on the type of affliction and the individual’s connection to the deity.

Tara the wisdom mother is the deity particular to activity. Tara benefits quickly the mind of those who pray to her. She manifests in twenty one different forms to benefit all beings, and to recite the Praises to the twenty-one Tara is considered to be immeasurably helpful in all adverse circumstances.

Green Tara Puja and twenty-one Tara Praise are most commonly performed to help avert and clear worldly and inner obstacles quickly.

Four-Mandala Offering to twenty-one Tara is performed to clear obstacles to health and wealth, and to attain worldly and ultimate benefit.

The purposes of these Pujas are to bring over happiness, harmonious and fruitful life to all sentient beings.

Monks Activities:

Older monks are always busy with their own practices and the performance of Pujas at the request of different devotees. They perform these Pujas both at the monastery and at the residence of the people who make the request. The young monks are always busy with their study. The main subject of study is the memorization of the ritual scriptures. They also have English and Nepali language lessons and Tibetan literature classes.

Source: http://bit.ly/2VAl1m8

x

Monastery Diary: Jamchen Lhakhang Monastery /Kexplore

Making customers happy: An important key to business success

Scaling your business to success is pretty hard. It takes considerable effort, patience and sleepless nights. In the beginning, it’s an ocean of confusion and struggles. It means dealing with sales and marketing, strategies, understanding taxes and corporate compliance. It involves having to interact with customers on a daily basis and lots of possession around. Sure, it’s hard.

But knowing it to the real depth with passion, your efforts and hard work deserve a success to the next level. Your hard work and dedication help uplift your business to another level for sure. Like anything else in life or in business, you must have consistency in working pattern. Likewise, you have to put in the time with long-term focus. Build a sincere value and establish a brand. Often look over your customers to help them sort out their problems. Genuinely care your customers!

We almost go every day of our daily lives wondering about the keys to business success.

-         Create a webinar.

-         Consider a franchise model.

-         Research the competition.

-         Create a customer loyalty program.

-         Identify new opportunities.

-         Making Customers Happy

-         And so on…

Of all, making customers happy is in the frontline to business success. For what people say, “You are not born to please everyone”, is somewhat not pleasant idea in your business. Customer’s satisfaction is the utmost prior for long-term beneficiary in business. Your brand- product or services is what the customers share and express about in the competitive market. Ensuring that customers are happy with your business is only the way to business success. Not only dissatisfied customers are not likely to come back, they are also likely to spread bad words about your brand. This can create problem in your business, where huge mass of voices are against your brand. Unlike this, see the level of your brand, where everyone is happy with your product/ services, everyone is talking about your brand. This all comes with customer satisfaction, from the satisfied customers who are always your real customers. Satisfied customers, return to your business again and again. They might return, but it’s the ones that are truly happy with your company who truly are loyal to your brand.  Thus, customer happiness is more than one can put into words how much it aids up to your business.

Having said all about the customer satisfaction, it’s not a fact that customers are always right. Moreover, it’s doing what the customers want and meeting up their real needs. Sometimes when your service to customers is over exceeding expectations, then a line from being just satisfied to being truly happy is developed- that is where the customer loyalty come from.

 Some key ideas in making customers happy/ cultivating loyalty are discussed:

 

Manage expectation and take responsibility:

It’s always wise never to set over expectation to the customers. A customer with a pleasant surprise by an unexpected positive outcome is much happier than one who gets less than over expectations.

Taking responsibility in any of the issues is strong set of behavior in an organization. Feel proud to take responsibility for customer service. Never feel down to apologize with your customers no matter what comes. Even there is nothing wrong from your side, it’s always okay to say something like ‘’we are sorry for the incoveniences’’when you will need to apologize to a customer.

 

Communicate effectively:

Effective communication with your customers includes sharing of information, both taking and providing. Listen your customers well before you speak to them. What you say to customer matters, so it’s definitely important to choose your words correctly. Focus on customer focused language, e.g on product and services that meet their needs. Pay attention to their words to understand their perspectives, requirements and views.

Treat the Customer Like Royalty.

How consistently and how well you put your customers’ needs is everything that your business depends on. Set good experience to your customers. It’s scarier when your customers have a bad experience on your brand, it is spread all round media and friends to friends, finally everywhere. The best defense for bad experienced customer is a fast response to any of the queries and complaints atleast.

Customer Satisfaction, Happy Business, Key to Success!

- Kex

Pokhara: Window to wondrous

We go about our daily lives wondering about the heavenly places on planet. Have you ever had a bucket list of places that you’d love to explore with your loved ones? How does it feel like to tick off that list…? It’s undoubtedly the best feeling ever, yes! I did.

Travelling is no doubt a stupendous hobbie. Of course, insofar, exploring places and experiencing the new atmosphere is an exquisite move on the beautiful journey of life. It makes you feel a real traveller. It enthralls you to be a photographer. It teaches you to taste the little things that you normally fail appreciate. Travel is more fantastic when you are with your loved ones. Sometimes, you meet a person and you just click the moments with them. It helps create moment like memories you would always love to go back again and again. Being together in a beautiful place far away, it creates a comfort zone between you and your loved ones. You’re comfortable with them, like you’ve known them your whole life and you don’t have to pretend to be anyone or anything. It’s so far the greatest symphony in life. It adds up to have you feel life is beautiful. Exploration, Passion, Enthusiasm, Ecstasy and Lessons!

Of all the bucket list of places to visit on, there is no doubt; Pokhara is on everyones’ list when it comes about Nepal. Pokhara! A window to wondrous; A wonderland to the serene peace and calmness, A mirror to the Himalayas, A landmark to the adrenaline ventures- what about the longest and the steepest Zipline and Parahawking?

From a lengthy stroll in the chill quietude of the beautiful atmosphere to the adrenaline adventures, Pokhara offers a world of happiness to rejuvenate your soul. Discover the perfect blend of Adventure and Fun at Pokhara that were once your dream.

It’s a fantastic city to recharge your batteries with lots of lanes and alleys to get lost. Scaling heights to the adventure or just wondering with mountainscape, no matter how much time you spend in Pokhara, it does not suffice. Explore the unexplored part of Pokhara and see the unseen to see how time’s forever frozen, still here.

Let the winding turns of Pokhara lead you to the mystic Davis falls. Wander around some of the area’s prettiest and cool destination; visit The World Peace Pagoda in the SouthWest of City at an altitude of 1000 metres approxiamtely. You can enjoy the pristine panaromic view of the Himalayan peaks, as well as the beautiful Phewa Lake and Sarangkot Mountain from this Pagoda.

Split from the usual and fall in love with nature surrounding the Phewa and Begnas Lake. Waking up to a view, in a place of the picturesque lakes situated among the snow-clad mountains, surrounded by lush greenery is the first step to the break that you’ve been dreaming of. Play hide and seek with nature as you plan an outdoor moment at Lakeside or sail in beautiful brightly painted wooden boats on the Phew Lake with the backdrop of the enchanting majestic mountains in Pokhara.

Visit #CityOfLakes to witness the wonders from your dream, come to life.

Pokhara: Window to Wondrous!

Kexplore/Pokhara Diary

How to respond to negative comments on social media

Social media is the global asset in making this entire world a small global village. You can connect yourself with the company you working for, your circle of friends and your customers around in an instant no matter where or how you are. This channel of connection is the strongest of all means to help market your product and services, to set the trend with the time and demand. This is also why your customers are the great influencers for the first kind of impression to your company.

Every DO’s and DON’T accounts to the impression you set in this universe of social media. No matter what, YOU DON’T want your company to set negative trends. A response to your client or customers is an art of playing with the words; your words define the trend you are setting.

_________________________________________________________________________

Customer: Your group of business is fraud and irresponsive. I bought your Car last week, with handsome bucks thinking I would get the best services and accessories upon needed. I have been trying to reach your group since few days as if the engine started to overheat already; I barely got your response. . This is freaking me out. Never visit to #......They are a fraud!

 Company: Dear sir/madam, we apologize for the late response due to some technical errors. Our customers are the special group of people and we address them as our own family group, services and custom cares are more than needed for lifelong we care for. Overheating of engine after such sort distance can be caused by problems associated with the carburetor. You need to check your oil and water level in your engine before you start your journey, ever to be done thing to keep in mind for your kind information. You must also make sure your car is serviced regularly to avoid problems in future. Hope this helps. Is there anything else I can help you with?

Customer: This is unbelievable, your care advice and services are like those from the parents. Most welcome, much appreciated.

_________________________________________________________________________

Responding negative comments is just like handling negative turnovers with positive attitudes, playing beautifully with the positive words, positive vibes. With this your product or services might be become one of the most trustworthy and reliable one. Despite having the best customer service and the best clients, you are still bound to get complaints. In fact that is actually a good thing. Customer complaints are Retention gold. To achieve long- term success in your field, your business needs to prioritize customer retention. As Elbert Hubbard says, “Positive anything is better than negative nothing”, so don’t shy away from it. No matter how bad complaints you get on your media, make sure to reply it in the positive way. If you happen to write or say something silly that people call you out on, don’t shy away from it; just embrace the goofballs?

-           Always remain polite and courteous.

-          Sincerely apologize for any inconveniences.

-          Explain the measures applied to solve the problems to solve and prevent it from happening again.

-          Offer partial or full refund without incentives.

 As a business owner, build meaningful relationships across all social media platforms. However, it is sometimes difficult to know how to respond to these comments, and when to just let them go, respond negative complaints in a way that reflects favorably on you and your business. Plan campaigns significantly from one unified view in a way that connects your market, services and sales teams directly to your customers in real time. Adding up, here are few more tips for interacting with customers who might not have the nicest thing to say about your brand.

But sometimes, no matter what you do, it’s never going to work. So you just need to remember that not every customer can be made happy with your words. Be optimistic and stay positive; the next pleasant conversation is just around the corner. Moreover, customer complaints are not always a sign that something is wrong. Think differently!

1.        Be innovative:

Discover the ability to apply creative solutions to problems or discover new way of looking at problems. Negative complaints are itself an art to successfully navigating the treacherous path of social media commentary. In any business, negative comment of your product and services is to be taken as your review or feedbacks for improvements. As a whole, critiques are to be welcomed in positive manner. Be able to assess and address customer complaints into a learning attitude, correcting the mistakes before any disaster could happen. Ignite your innovative skill and turn your complaints into an opportunity and focus on being logical. Covering up out of league- problems and finding new way of tackling them is an innovative way to hold up your existing customers and influence the new ones. For an instant, if your customer is really out of mind with your service or products, specifically go with the response to address the burning issue. Sidewise, use supportive questioning with a good vibes to dwell upon the mood swing such as “Is there anything else wrong?”. “How else can I help you today?” These things support that you are ready and willing to address anything else the customer needs.

2.        Respond appropriately; an appropriate response prevents the situation being devoured: 

There is a good saying “short and sweet”, which is an appropriate thing. An appropriate response is the most powerful weapon to settle your customers’ complaints if the trend is alarming negative. Here with any of the negative complaints from your customer or clients, just make sure not to take any of them personally and it’s precise to let your response not get emotional and consider little things in return. Give a proper attention to the major problem mentioned, focus on what is being said and then come up with response in very professional, specific way; which is an appropriate response. Start learning how to handle inappropriate subject matter, such as saying, “Thanks for bringing up the subject matter but this can’t be discussed in public”. An appropriate respond is your professional comeback to the negative complaints made without being negative on your own.

3.        Be brief and SMART:

In the world of professionalism, being smart in the way of dealing with any sort of mind and coming to the conclusion in a short time of enrollment is the precious art. Being too cheesy with your clients/customers and trying to serve every little concern on the social media isn’t going to help boom your company or satisfy your customers. This is what in a world of words to the eternity; adjust you in a brief, reasonable and logical chamber. Define your world of S.M.A.R.T.

S: Specific

M: Measurable

A: Attainable

R: Relevant/ Realistic

T: Time- bound

4.        Consider comments as retention gold.

Your customer comments and complaints are the basic guidelines to point out your faults in an indirect way. Grab this opportunity to correct yourself and guide your brand to the direction of advancement and improvements. These complaints are the important parameters to grow your brand to another level of improvements. These are the retention gold. For a long- term vision of successful growth prioritize customer retention. Old customers are worth up to 10 times the value of initial purchase, six times easier to deal and sell to existing customer versus new customer and seven times more expensive to acquire a new customer versus retaining an existing one.

5.        Hire Someone to Do Your Responding

If you are running a business or company in a large scale, it’s obvious to have lots of queries and concerns between you and your customers. The FAQs and the trends are to be answered in detail and updated with time. A professional person should be hired then to review your brand page, reply the comments and FAQs and update till date. Stay on top of interacting with the public and set a clear sense of response to the comments in professional way with a social media manager, it’s who speaks up from your page; your brand / company/ product or service.

The End...

#Kexplore/ Business Diary

x

Beat Plastic Pollution; If you can't reuse it, refuse it

World Environment Day (WED) is the biggest, most globally celebrated day for positive environmental action on June 5. It is the people’s day for caring our planet, Earth which motivates everyone to realize not only the responsibility to care for the Earth, but also reminds one and all of their individual power to become agents of change. Every action counts, and when multiplied by a global chorus, becomes exponential in its impact. It has been a campaign for raising awareness on environmental issues for years now. Today we can reflect on what is important: Creating a stable world for the generations to come and it is not possible without the active participation of all of us globally. A believe, humanity should not just limit to humans is a must realized one. Being a part of this world, it is our duty to protect it, preserve it. And every minute we act on it will be a year added for the next generation. It’s a bright future out there if we decide to put in a small effort from our hands today, tomorrow and for days to come.

The theme for the World Environment Day 018 “Beat Plastic Pollution’’  is a call to action for all of us to come together in the same platform in a same day to combat one of the great environmental challenges of our time. This doesn’t necessarily mean advocating and demonstrating environmental concern for a single day, rather it’s a vibrant to awake all the concern bodies and parties around the world to make sure that legacy is passing by and good work is continued. It boosts up the people with that level of energy to tackle various fields of environmental concerns that are dynamic with the time every year. The slogan for this year “If you can’t reuse it, refuse it’’ is a small pledge to reduce the use of plastic or simply a mission to refuse disposable plastic and single- serving packaging in creating a plastic free pristine environment.

Although plastic has many valuable uses making our everyday life easy and simpler, we have become over-reliant on single-use or disposable plastic. This has direct severe consequences in the Environment, a consequence from anthropogenic activities which unfortunately other living creatures without any involvement are forced to endure. This is literally so unfair and injustice, despite a fact those creatures can’t claim and protest against so called most civilized social animal, as a matter of fact this is why we are not then rethinking about the plastic waste. Much of the plastic waste thrown globally ends up in ocean, becoming an epidemic. This waste in ocean now is responsible for killing a million of seabirds and 100,000 marine mammals annually. Coming to a conclusion, it is already proclaimed that there would be more plastic than fish in the ocean by weight by 2050. This is an intensely serious issue to think and rethink over, before you throw your plastic waste.

-       Plastic can survive in the environment for up to 500 years.

-       Every year the world uses 500 billion of plastic bags.

-     In the last decade, we produced more plastic than in the whole last century.

-       We buy 1 million plastic bottles every minute.

-     Every year, we use 17 million barrels of oil to produce plastic bottles for our water.

-       Plastics make up 10% of all of the waste we generate.

This is a high time we think about the management of this 10% of global waste we generate, right from this Environment day, in making this global village a better place to live in.

-       Recycling plastic takes 88% less energy than making new plastic.

-       We can save 1,000 – 2,000 gallons of gasoline by recycling one ton of plastic.

Have you ever wondered the very first morning you wake up and think about this mesmerizingly amazing and perfect mother Earth? Have you ever stopped to realize how uncredentialled super we are to live in this beautiful planet? We are overjoyed to live in this planet and only indulged with the materialistic part every day, never ever a concern in the carrying capacity of the Earth and the sustainability. Having done all this misbehaves to our planet, it is never a too late to begin something even a small change for this planet Earth, our mother.

-       Refuse disposable or single serving packages.

-       Bring your own coffee mug.

-       Choose reusable lunch bags.

-       Find innovative ways to replace single –use plastic.

Just go for the 3R Principles, Reduce, Reuse and Recycle. So, if you can’t reuse, simply refuse it. Happy World Environment Day 018- Beat Plastic Pollution.   (Facts and data: WED.goglobal)

- Kexplore